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Retailers Are Cutting Costs When They Should Be Spending to Survive

Lessons from Successful Retail Turnarounds

For much of the 20th century, Henri Bendel was one of the most innovative retailers in the world. It was the first retailer to spot Upper Fifth Avenue’s potential for affluent foot traffic, the first to offer an annual sale, the first to offer in-store makeovers, and the first to have its own...


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